- Fare cards are required for transportation and this is the only method of payment. No cash accepted.
- Seat belts must be worn at all times.
- No smoking on Rio Transit buses.
- Please be ready 30 minutes before your scheduled pickup time.
- Buses will wait no longer than 5 minutes past pickup time.
- If you miss your bus and a second bus is sent, you will be charged double the normal fare.
- Escorts must be registered to ride.
- No more than six shopping bags may be carried onto the bus.
- No riders under the age of 18 years old allowed.
- If you need to cancel a ride, please call office at least 24 hours in advance.
- Drivers are not allowed to make or cancel appointments, make unscheduled stops without prior authorization, or permitted into rider's homes.
- Drivers may not accept gratuities of any kind.